Transforming Retail. Together.

Retailers are faced with unprecedented challenges due to the COVID-19 pandemic, but rapidly adapting and innovating in this new reality is critical.

The eTail Canada Virtual Event will give you tips, tricks and lessons learned from the top minds in retail eCommerce and omnichannel.

Through easily accessible presentations, group panels, interviews and Q&A’s, you’ll learn the strategies you need to turn challenges into opportunities during a time of crisis.

New Insights, Instant Takeaways

A Head Start Against The Competition

Insider secrets, first-hand examples and intel await as our speakers talk about what a post COVID-19 retail experience encompasses.

Trusted Content For The Industry, By The Industry

eTail has been running for over 20 years. Retailers trust us to deliver well-researched programs that actually cover your biggest concerns.

Interact Live - Just Like At An eTail Event

Live chat, virtual Q&A, and more encourage involvement (almost like our conferences). Ask questions, jot down notes, and get ready to implement takeaways.

Our Speakers. Your Visionaries.

Jackson Lau

Jackson Lau


Parts Engine

Ryan G. Smith

Ryan G. Smith

Co-Founder and CEO


Tyler Handley

Tyler Handley

CEO and Co-Founder


Tom Doulos

Tom Doulos

VP, Customer Experience


Emily Kresnika

Emily Kresnika

Consumer Sales Team Lead

Bump Boxes

Agenda At A Glance

Customer Connections In The “New Normal”
August 18, 2020

12:00PM: Opening Remarks with Megan Kessler, Program Director, eTail Canada Digital Summit
12:05PM: Chairing Opening Address
12:20PM: What Will The Pop-Up Store Experience Be Like Post-Pandemic?
12:40PM: Leading Tech Provider Presentation
1:00PM: PANEL DISCUSSION: Translating Customer Expectations Into An Incredible Digital Shopping Experience: From Pre-Purchase To Delivery
1:30PM: Leading Tech Provider Presentation
1:50PM: Navigating And Controlling Your Online Reputation With Customer Reviews In Mind
2:10PM: Leading Tech Provider Presentation
2:30PM: Marketing To The 2020 Customer: An Era Of Hyper Personalization And Totally Immersive Shopping
2:50PM: Closing Comments

Bringing Together The Best In Retail

Rated #1 By The Community

Led By Your Peers

“Content created by marketing professionals for marketing professionals.”

Darcy Blais 
Director of Marketing 
Massage Addict

Insightful Conversations

“A unique opportunity to exchange ideas with industry peers.”

Vincent Thériault
Co-founder and Co-CEO

Trusted By The Industry

“eTail is my go-to-event for the Canadian eCommerce Industry.”

Alaa Hassan
Vice President

A One Of A Kind Community

From the Billion dollar club, to the start-ups and much more – eTail is for companies who want world-class eCommerce.

Event Partners

In Partnership With:

Frequently Asked Questions

How will I access the sessions?
You will attend the sessions, meet our partners, and gain access to valuable resources in our online conference center.

Do I need to download or install any software to be able to attend this event?
No. You do not need to download or install any software to participate in our conference. You only need to have access to the Internet.

Will the sessions be recorded?
Yes. The sessions will be recorded and available for free for a limited time but you must sign up in advance.