Tom Doulos

VP, Customer Experience Endy

Tuesday, August 18th, 2020

1:50 PM Navigating And Controlling Your Online Reputation With Customer Reviews In Mind

Online customer reviews are an essential building block in anyone’s business in 2020. Tom Doulos, VP - Customer Experience at Endy, Canada’s most trusted online mattress brand, shares the value of cementing your company’s reputation with customer reviews. From garnering feedback from customers to providing best-in-class customer care through strong relationships, the path to five stars is well-worth the effort.