The Invite-Only Virtual Event for Leaders in Customer Success, Service & Support

November 17 - 18, 2020 | 12:15 - 5:10pm ET

Cort Neureuther

Vice President IT Business Management Pike Enterprises

Cort has 16 years’ experience in the development and support of Omni Channel, Field Services, CRM and Customer Strategies at The Home Depot, Bank of America, Lowe’s and now Pike Enterprises LLC. His experiences stretch across multiple industry verticals including retail, home improvement, banking, energy, and construction. At Pike Cort is responsible for Information Technology’s enablement of Pike’s Field Services strategy, including the development, deployment, and on-going support technology around supporting Pike’s Field Services platform. Cort is also responsible for the IT Release and Change Management, IT Integration and IT Fleet Application teams and strategy.

Day One – November 17, 2020

Tuesday, November 17th, 2020

3:15 PM KEYNOTE: Connecting Field Service To End-To-End Business Processes

Field Service in many organizations has become central to how organizations offer their market differentiation. To do that, your internal IT processes and data flows must be in sync across all facets of your business. In this Question-and-Answer session, come learn from Cort Neureuther, VP of Business Systems at Pike Systems, to talk about how they deployed Dynamics 365 and connected it to their broader ecosystem of applications and data to help bring benefit to their users and allow them to differentiate in a competitive market.