Dr. Haroon R Abbu is Vice President of Advanced Analytics, IoT, & Data Services at Bell and Howell. Bell & Howell is one of the largest and most sophisticated technology enabled service organizations in the world, with more than 1,000 service engineers, 24/7/365 customer service and technical support centers, as well as IoT driven analytics, advanced remote monitoring and diagnostic capabilities. Leveraging a rich history and expertise in mechatronics and workflow efficiency, the company delivers comprehensive solutions in retail click-and-collect, pharmaceutical factory intelligence, consumer packaging automation, and production mail.
Haroon is an accomplished leader with over 20 years’ industry experience in leading technology enabled business transformation. He has vast experience and expertise in implementing and integrating enterprise applications and streamlining processes and tools to continually achieve operational efficiencies. He is currently leading a team of data scientists and solution architects to build the next-generation analytics products and service capabilities powered by Internet of Things (IoT), machine learning, and advanced analytics to drive service efficiencies and data monetization.
Haroon holds a Bachelor of Science in Industrial Engineering from University of Mysore, a Master of Science in Engineering Management from University of South Florida, a Doctor of Professional Studies in Marketing and Management from Pace University, along with several industry licenses and certifications. Haroon presents regularly at leading industry conferences and has published in scholarly journals.
Moderated by Scott Gilbey, Principal, Grow CX