The Invite-Only Virtual Event for Leaders in Customer Success, Service & Support
November 17 - 18, 2020 | 12:15 - 5:10pm ET
Robb Origer
Vice President, In-Home Services Dish Network
With 25 years of experience at DISH, Robb has broad cross-functional experience in sales, service, and operations. He has built and led employee and third-party organizations supporting customer acquisition, fulfillment, and service efforts. Today, Robb leads the field organization for their In-Home Services division. His teams provide the on-site experience in millions of homes and businesses annually
Day One – November 17, 2020
Day Two – Nov 18, 2020
3:00 PM FIRESIDE CHAT: Becoming A Customer Centric Organization
DISH provides TV service to millions of customers nationally. They believe their customer-first approach across the organization is critical to their success. DISH's In-Home Service technicians provide their award-winning on-site experience to their customers daily. Learn about the evolution of DISH's field-service team and how they transformed into a truly customer centric organization
