The Invite-Only Virtual Event for Leaders in Customer Success, Service & Support

November 17 - 18, 2020 | 12:15 - 5:10pm ET

Robb Origer

Vice President, In-Home Services Dish Network

With 25 years of experience at DISH, Robb has broad cross-functional experience in sales, service, and operations. He has built and led employee and third-party organizations supporting customer acquisition, fulfillment, and service efforts. Today, Robb leads the field organization for their In-Home Services division. His teams provide the on-site experience in millions of homes and businesses annually

Day Two – Nov 18, 2020

Wednesday, November 18th, 2020

3:00 PM FIRESIDE CHAT: Becoming A Customer Centric Organization

DISH provides TV service to millions of customers nationally. They believe their customer-first approach across the organization is critical to their success. DISH's In-Home Service technicians provide their award-winning on-site experience to their customers daily. Learn about the evolution of DISH's field-service team and how they transformed into a truly customer centric organization