Elevate Your Service Strategy!

Unlock a Year's Worth of Business and Networking in Just Three Days. Save $200 on Your Ticket - Register by March 31st!


The Global Conference for Leaders in Customer Success, Service & Support

Field Service is proud to have spent 20 years reimagining the future of service along with you and thousands of other industry executives. We hear from our customers, year after year, from the best firms in the world, that we remain the #1 community for service, support and customer success leaders. Why? Because no one else around has the blockbuster speakers, sharing the most useful information, in the ever changing learning formats that define Field Service.

Here since 2003. No holds barred. Dedicated to helping you achieve service excellence. Make plans to join us. You won’t find better.

"Unbelievable networking and best practice sharing event I've ever experienced. "

Wayne Creech
Director of US Field Operations
Siemens

" Incredible event, met with two vendors that we had no idea they existed and solved the problems we are facing. "

Steve Cook
National Service Operations Manager
Hisense

" Excellent conference, relevant session topics, great speakers. Well worth the time investment. "

Stuart Davey
Field Engineering Director
Cummins

Powerful Voices, Unlimited Inspiration.
Meet Your Speakers

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Corrie Prunuske

President, Commercial & Industrial Division
CoolSys

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Anthony Billups Jr.

VP Sales & Market Development
Comfort Systems USA

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Shannon Beecher

Vice President, Services Supply Chain
IBM

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Adam Gloss

SVP of Service
McKinstry

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Shawn LaRocco

Vice President & Global Head
Olympus

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Brad Haeberle

Senior Vice President Global Services
Siemens

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Bruce Breeden

VP Global Service Operations
Gatekeeper Systems

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Len VanderHulst

SVP Global Service
Eppendorf

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Ryan Moosman

Global Head of Technical Services
Sodexo

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Anurag Thakur

VP Global Service & Aftermarket Sales
In-Situ Inc.

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Alban Cambournac

VP of Consulting and Digital Services, North America Operations
Schneider Electric

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Daniele Semenza

Senior Director, Global Commercial Service
Hach

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Franklin Maxson

VP Service NAM
Socomec

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Scott Day

SVP Service Transformation, NA
TK Elevator

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Stephen Demanovich

VP Service Operations
Albireo Energy

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Elisha Bailez

Program Management and Retail Services Director
Hussman

Addressing Your Biggest Challenges.

After months of in-depth discussions with service executives just like you, we have identified the most pressing challenges you’re facing. Here is a snapshot of the topics covered at this year’s event.

Culture Shift: How Schneider Electric is Using The Oz Principal to Instill and Propagate Positive Organizational Change Globally

Creating Pathways for More Diverse and Non-Traditional Employees to Connect With Field Service Careers

Service + Sales: Cross-Training to Maximize Collaboration to Create a Strong Service Culture and Commercialization Partnerships

Striking the Right Balance: The Best (and Worst) Use Cases for AI in Field Service

A Global Perspective on Technician Role Change and Expansion: Modernizing and Upskilling to Serve Customers Better and Enhance Loyalty and Longevity

Future Leaders Speak Out: Advice from Up-and-Coming Front–Line Managers About How to Retain and Develop The Next Generation of Service Leaders

Trusted By Thousands Of Service Organizations Since 2003

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The #1 Rated Career-Transforming Experience

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Learn from the Largest Service Speaking Faculty in the World

With 100+ expert service organization speakers on board and 800+ executives in attendance, you are guaranteed to make new connections, network with the brightest minds in the industry and return to the office with actionable insights, ready to elevate your field service career to the next level!

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The Biggest Payback on Your Time
Out of Office

Take advantage of 40+ hours of discussion groups, roundtables, workshops, structured and unstructured networking activities. This is your opportunity to speak “off-the-record” with key industry stakeholders to get insider intel on the best field service strategies and service monetization tactics that work.

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Your One-Stop Shop for Innovation

If you are looking to upgrade your technology to keep up with the digitalization race, Field Service Palm Springs is THE place to be. Check out our Innovation Theatre and connect with 70+ exhibitors who can help you revamp your service business and become the service organization of the future.

A Unique Networking Experience

Break the ice, talk shop and create connections in our interactive learning formats.

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Growing a Greener Future.

Field Service is dedicated to creating a more sustainable world for this generation and future ones. By registering for the event, $1 will automatically be donated to One Tree Planted on your behalf. Want to get involved?

Learn More

One Of A Kind Audience

From the largest organizations in manufacturing and residential/commercial services, to small and medium-sized companies, Field Service is for organizations
who want world-class service and field operations.

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Let's Connect & Create A Custom Experience

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Hi, I’m Charles, the Sponsorship Director for Field Service Palm Springs. Reach out by clicking the button below and I’ll be in touch within 24 hours. Looking forward to connecting!

Real Reviews From Real Attendees

See why the community rates Field Service as the number one service and support event of its kind

Join Our Growing Service Community

Come as an attendee, but leave as a member of one of the largest communities of service executives!
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Fall In Love With Palm Springs

May 6-8, 2024
JW Marriott, Palm Springs, CA
1-877-622-3140