Technology is the key in the ignition for service development. In our previous events, we’ve spoken broadly about some of the applications for technology-fueled servitization. In this virtual event, we’ll be looking at ways in which technology can improve specific service processes to create better results and drive efficiency. 

From the smart-tools that technicians are using to improve their first time fix rates, to the development of AI driven automations, you’ll get the ideas you need to make sure your service delivery is top-notch and on pace with your competition.

Leading Content. Zero Cost. Zero Travel.

Hear Firsthand From Seasoned Innovators, at 

Zero Cost

Listen to leading experts for an honest, unbiased view of what works now and where the future is headed. Every single session is totally free. This is major value at zero cost.


Get Solutions To Your Most Pressing 

Problems, Always

Hear from your industry peers about their recent successes, as well as solution providers about the leading tools driving the industry forward. If you can't make all of the sessions, no biggie. Everyone registered gets a copy of the on-demand sessions

Watch From Your Own 

Home, No OOO 

Needed

Since the event has multiple sessions, you select the material that makes the most sense for you.  Listen in during the live broadcast, or access the session on demand later—once you register, it’s up to you! Enjoy all the perks of a live event while saving travel budget and PTO days.


Word on the Street

“I’ve gained strategies that have helped us grow, and take us to the next level.”

Shawn Weber
National Service Manager

Ametek

"Attending Field Service is critical to any organization looking to transform their field workforce.”

Marc Coleman
Head of Field Service

Millipore Sigma

“The sense of community you’ll find at Field Service is unlike any other show.”
 
Brad Meiners
Field Operations Manager

CYMER

“Field Service is the number one conference to learn what’s happening in service today.”
James Crowl
US Country Service Manager

ABB

Our Agenda at a Glance

Day One: September 2, 2020, Customer Satisfaction: How to Deliver the “Wow” Factor

  • 12:00 pm - 12:05 pm

    12:00 pm - 12:05 pm

  • 12:05 pm - 12:15 pm

    12:05 pm - 12:15 pm

  • 12:15 pm - 12:35 pm

    12:15 pm - 12:35 pm

  • 12:35 pm - 1:05 pm

    12:35 pm - 1:05 pm

  • 1:05 pm - 1:25 pm

    1:05 pm - 1:25 pm

  • 1:25 pm - 1:55 pm

    1:25 pm - 1:55 pm

  • 1:55 pm - 2:15 pm

    1:55 pm - 2:15 pm

  • 2:15 pm - 2:35 pm

    2:15 pm - 2:35 pm

  • 2:35 pm - 2:55 pm

    2:35 pm - 2:55 pm

  • 3:30 pm - 3:50 pm

    3:30 pm - 3:50 pm

Day Two: September 3, 2020, Tomorrow, Today: Delivering on the Promise of a Bright Future

  • 12:00 pm - 12:05 pm

    12:00 pm - 12:05 pm

  • 12:05 pm - 12:15 pm

    12:05 pm - 12:15 pm

  • 12:15 pm - 12:45 pm

    12:15 pm - 12:45 pm

  • 12:45 pm - 1:05 pm

    12:45 pm - 1:05 pm

  • 1:05 pm - 1:25 pm

    1:05 pm - 1:25 pm

  • 1:25 pm - 1:45 pm

    1:25 pm - 1:45 pm

  • 1:45 pm - 2:05 pm

    1:45 pm - 2:05 pm

  • 2:05 pm - 2:25 pm

    2:05 pm - 2:25 pm

  • 2:35 pm - 3:05 pm

    2:35 pm - 3:05 pm

  • 3:05 pm - 3:25 pm

    3:05 pm - 3:25 pm

  • 3:25 pm - 3:55 pm

    3:25 pm - 3:55 pm

Why This Event Is Different
From the largest organizations in manufacturing and residential/commercial services, to small and medium-sized companies, Field Service is for organizations who want world-class service and field operations.

All of the Major Players in One Place:

In Partnership With:

Frequently Asked Questions

How will I access the sessions?
You will attend the sessions, meet our partners, and gain access to valuable resources in our online conference center.

Do I need to download or install any software to be able to attend this event?
No. You do not need to download or install any software to participate in our conference. You only need to have access to the Internet.

Will the sessions be recorded?
Yes. The sessions will be recorded and available for free for a limited time but you must sign up in advance.