Elissa Riddell

Hear first hand how Coastal Community Credit Union has responded to shifting consumer demands by implementing technology to improve operational efficiency and ultimately streamline their member journey. Darryl King, Solutions Delivery Manager for Coastal Community Credit Union, will join Elissa Riddell, Head of Marketing from Coconut Software, to take you through the selection and implementation process for a member engagement platform that helped Coastal Community Credit Union navigate the on-going pandemic.