Michael Hanson

Director Enterprise Solutions Quantum Metric

Day One – August 19, 2020: Mobile In The Age Of Covid-19

3:35 PM INTERACTIVE ROUNDTABLES

1. ROUNDTABLE: Driving Mobile Value For An Expanded Audience

With digital usage higher than ever in the current climate, companies are being forced to extend digital channels and drive mobile engagement with a surge of new customers. Join this roundtable to discuss what mobile efforts are being accelerated, how product decisions are prioritized, and ways of adapting to new customer behaviors and preferences.

Michael Hanson, Director Enterprise Solutions, Quantum Metric

2. ROUNDTABLE: Creating a Post-Pandemic Action Plan: How to Use Customer Emotion to Drive Digital Transformation 

Robi Ganguly, CEO and Co-Founder of Apptentive

3. ROUNDTABLE: How To Leverage Feedback For Better Mobile Experiences 

Nick Coulson, Product Evangelist, GetFeedback Suite by SurveyMonkey