A Virtual Event, Just for You

As consumer behavior evolves, guests’ expectations about their hospitality experiences are evolving with it. Now, guests expect personalized experiences at all stages of their journey, and no matter the channel or time at which they choose interact.
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This poses unique challenges for hospitality organizations—how can they maintain quality for the duration of the guest experience, and the lifetime customer experience beyond? This virtual event explores the strategies and methods for creating and maintaining guest relationships.

What is a Virtual Event Anyway?

Future  Guest Experiences Virtual Event

Get Solutions to Pressing Problems (You're not alone!)

Hear from your industry peers about their recent successes, as well as solution providers about the leading tools driving the food and beverage industry forward.

 Hear from Seasoned Hospitality Innovators

Listen to industry leaders discuss their perspectives on the hospitality industry throughout 2020 and beyond as we bring together the best in the country digitally.

Future  Guest Experiences Virtual Event

Get a Range of Insights on the Subjects That Interest You

Since the event has multiple sessions, you select the material that makes the most sense for you and your team. Listen in during the live broadcast, or access the session on demand later—once you register, it’s up to you!

Agenda at a Glance

September 10, 2020

11:50am - Welcoming Remarks
12:00pm - Restarting Your Business and Welcoming Guests after COVID-19
12:30pm - Solution Discover Session
1:00pm - Bridging the Gap Between Digital and Front-of-House Environments
1:30pm - Solution Discover Session
2:00pm - Improving the Guest Experiences through Hospitality Workforce Management
2:30pm - Solution Discover Session
3:00pm - Automation and AI Use Cases in Future Guest Experiences
3:30pm - Solution Discover Session
4:00pm - Digital Media and Your Guests: Identifying the Best Applications
4:30pm - Solution Discover Session
5:00pm - End-to-End: Empowering Your Customers Throughout Their Travel Journey

The Best Brands in the World Attend:

Why You Should Listen In:


No Cost to You

Every single session is totally free, no matter what. This is major value at ZERO cost.


Content Always Accessible

If you can't make all of the sessions, no biggie. Everyone registered gets a copy of the on-demand session video recordings.

No 'Out of Office'

Enjoy all the perks of a live event while saving travel budget and PTO days.


In Partnership With:

Frequently Asked Questions

How will I access the sessions?
You will attend the sessions, meet our partners, and gain access to valuable resources in our online conference center.

Do I need to download or install any software to be able to attend this event?
No. You do not need to download or install any software to participate in our conference. You only need to have access to the Internet.

Will the sessions be recorded?
Yes. The sessions will be recorded and available for free for a limited time but you must sign up in advance.