The World’s Leading Patient Experience Virtual Event
For almost 10 years, healthcare professionals have looked to NGPX to explore the innovative technologies and cutting-edge strategies shaping real patient care today, and opportunities for overcoming cost, adoption, and organizational barriers to success.
Connect virtually with your peers to find out how healthcare professionals across the industry are adapting in response to the COVID-19 crisis.
The NGPX Virtual Event features a series of 30-minute online fireside chats, case studies and panel discussions from talented healthcare professionals across the country. You'll get the tools and strategies you need to reach your full experience-technology potential and deliver exceptional patient experiences.
Learn from multiple, live conversations so you gain unbiased perspectives on what's working right now. (They might even disagree on some points - but you'll get the full picture.)
It’s an NGPX Virtual Event, from the Community uniting PX executives since 2014 - so you can trust the quality of information, the presentations, and the format itself.
Join our virtual roundtable discussions where you’ll get face-to-face interaction with speakers, sponsors and your peers!
Maureen Fagan
Chief Experience Officer
University of Miami, Miller School of Medicine
Lara Burnside
Chief Patient Experience Officer
JPS Health Network
Peggy Greco, Ph.D.
Medical Director of Patient Experience
Nemours Children's Health System
Lynn Charbonneau
Manager, Patient Relations & Guest Services
Tampa General Hospital
Carlene Parrish
Quality Specialist
Hoag Orthopedic Institute
Jon Langford
Manager, Pulmonary Diagnostic Lab
Texas Childrens Hospital
All Sessions listed in Eastern Time (ET)
12:00 pm - 12:05 pm
12:05 pm - 12:40 pm
12:05 pm - 12:40 pm
Peggy Greco, Ph.D., Medical Director of Patient Experience, Nemours Children's Health System
Lara Burnside, Chief Patient Experience Officer, JPS Health Network
12:40 pm - 1:00 pm
12:40 pm - 1:00 pm
Addressing Inequities in Care: What Are the Solutions on a Systemic As Well As Individual Basis?
1:00 pm - 1:20 pm
1:00 pm - 1:20 pm
1:20 pm - 1:40 pm
1:20 pm - 1:40 pm
1:40 pm - 2:00 pm
1:40 pm - 2:00 pm
Lynn Charbonneau, Manager, Patient Relations & Guest Services, Tampa General Hospital
2:00 pm - 2:20 pm
2:00 pm - 2:20 pm
Maureen Fagan, Chief Experience Officer, University of Miami, Miller School of Medicine
2:20 pm - 2:40 pm
2:20 pm - 2:40 pm
Carlene Parrish, Quality Specialist, Hoag Orthopedic Institute
2:40 pm - 3:20 pm
2:40 pm - 3:20 pm
3:20 pm - 3:20 pm
3:20 pm - 3:20 pm
Lisa Hare
Manager, Performance Excellence Support Services
Froedtert & the Medical College of Wisconsin
Susan Davis
Manager, Volunteer and Courtesy Services
Porter Adventist Hospital
Theresa Johnson,
VP, Patient Experience
Parkland Health & Hospital Systems