An Invite-Only Virtual Forum for CIOs and Heads of IT
from Top US Retailers, Brands & CPGs

March 09 - 10, 2021   |  12:30pm EST

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This exclusive, invitation-only virtual event brings together CIOs, VPs / Heads of IT and other Senior IT Leaders from top North American retailers, brands, CPGs and related industries, to address challenges such as: The shifting role of the CIO, Cloud & IoT Integration, Tech Infrastructure & Legacy Systems, DevOps, Information Security, Digital Transformation, In-Store Technology, Mobility, Data, AI and much more.

During crisis comes opportunity. The mission of Retail CIO Connect is to provide an interactive, high-level platform for the exchange of ideas, best practices and timely perspectives on moving beyond these turbulent times.

A Unique Experience
The Retail CIO Connect Virtual Event is an online forum mirroring our in-person Connect events. We’re bringing you exclusive knowledge from top-notch industry leaders at the touch of a button.

Here's what you get when you attend:

Retail CIO Connect Virtual Event

Pre-Scheduled 1:1 Meetings

See someone on our attendee list you want to meet? Mutually matched and pre-scheduled 1:1 meetings with your prospects and peers make it easy to further business. No more fruitless conversation. No more tradeshows.

Retail CIO Connect Virtual Event

Executive-Level Content

We provide custom-made, high-level content that fosters a fruitful dialogue among participants. Engage in in-depth discussions on how to accelerate digital transformation, optimize your Tech infrastructure, and prep for a “new normal”.

Retail CIO Connect Virtual Event

Exclusive Networking

Meet only the most senior-level executives in an intimate and interactive environment.

Brands That Rely On Retail CIO Connect

Retail CIO Connect Virtual Event Agenda

 

  • 12:45 pm - 12:55 pm

    12:45 pm - 12:55 pm

  • 12:55 pm - 1:00 pm

    12:55 pm - 1:00 pm

  • 1:00 pm - 1:30 pm

    1:00 pm - 1:30 pm

    Peter Huh, CIO & CTO, Capital Brands


    • Do's and dont's to adjust to changes in work culture
    • How brands and retailers are onboarding new tech in a virtual environment
    • The new “etiquette” behind the digital work environments, in terms of expectations and flexibility
    • How organizations are evolving in terms of intersectional generational teams while being remote
    • Just do it!: pivoting to not waste time to test technology
    • Driving passion and empowerment with your employees
    Learn more
  • 1:30 pm - 2:00 pm

    1:30 pm - 2:00 pm

    The future of retail is diffuse. It reaches from shops and warehouses, from computers to tablets. It touches us where we work and where we live. Retail is even in our pockets. Let’s further examine just where we stand and where we are bound to go with a retail leader who has helped to define the modern retail experience.

    • Examine the current state of retail related IOT technologies and how they will further help to shape retail in the years to come
    • Explore the role that IT leaders are playing and will continue to play as the retail transformation continues
    Learn more
  • 2:00 pm - 2:30 pm

    2:00 pm - 2:30 pm

    Shakeel Hye, Director of Data Engineering, Tracfone Wireless

    eCommerce surged during the Pandemic, giving retailers a host of new customer data points. As data directly impacts every step of the business process in retail in this “new” retail world, CIOs and colleagues are focused less on the usage of data – and more on the collection, storage, protection and analysis of that data.

    • Business Intelligence as a key component to business decisions and distributing that data to company teams
    • Shuffling through the influx of new data and what key points can lead to new technology decisions
    • Translating collected online data to stores to build a “feedback loop” of new opportunities previously untapped
    Learn more
  • 2:30 pm - 2:45 pm

    2:30 pm - 2:45 pm


    Learn more
  • 2:45 pm - 3:15 pm

    2:45 pm - 3:15 pm

    Ash Dhupar, Chief Analytics Officer, formerly Publishers Clearing House

    AI has been transformative in the retail industry, and companies are trying to best identify where and how to integrate AI into their operations to help remove manual processes in both the back and front end. Learning from executives as they break down AI models, data usage, data collection and more.

    • Exploring the best use of customer data (purchase patterns and online behavior) to fuel AI and predict a customer’s future behavior
    • Avoiding analysis paralysis in order to execute on the data in a timely fashion
    • Using AI as a guide (not a decision maker) to get the best insights for your business
    Learn more
  • 3:15 pm - 3:45 pm

    3:15 pm - 3:45 pm

    Saritha Ivaturi, Sr. Director, Marketing Data & Technologies, Dollar Shave Club


    Tech and tools will change – but the underlying business imperative remains the same. Designing your IT architecture with expanded capacity and flexible platforms in-mind can greatly decrease long-term IT costs and increase operational efficiencies - but not everyone gets a blank canvas from which to start. How can you bring your current IT architecture in-line with a more robust, flexible, and adaptable framework?

    • Explore some key start points for re-adapting your IT architecture and setting up your organization for long-term success
    • What vital considerations to keep in mind as you embark on that journey
    Learn more
  • 3:45 pm - 4:15 pm

    3:45 pm - 4:15 pm

    Patrick Berry, Senior Director, Technology, Build.com


    Tech and tools will change – but the underlying business imperative remains the same. Designing your IT architecture with expanded capacity and flexible platforms in-mind can greatly decrease long-term IT costs and increase operational efficiencies - but not everyone gets a blank canvas from which to start. How can you bring your current IT architecture in-line with a more robust, flexible, and adaptable framework?

    • Explore some key start points for re-adapting your IT architecture and setting up your organization for long-term success
    • What vital considerations to keep in mind as you embark on that journey
    Learn more
  • 4:25 pm - 5:10 pm

    4:25 pm - 5:10 pm

    Themes may include:

    • Growing Pains Associated With Tech Adoption
    • Dealing With ‘Downtime’
    • Integration of Cloud Solutions and Back End Systems into Current Legacy Architecture
    • Creating A Unified Commerce Experience For Customers & Integration of In-Store Technologies
    Learn more
  • 5:10 pm - 5:10 pm

    5:10 pm - 5:10 pm

  • 12:45 pm - 12:55 pm

    12:45 pm - 12:55 pm

  • 12:55 pm - 1:00 pm

    12:55 pm - 1:00 pm

  • 1:00 pm - 1:30 pm

    1:00 pm - 1:30 pm

    Ravi Gokyada, Head of Technoloy, Blick Art Materials
    Saritha Ivaturi, Sr. Director, Marketing Data & Technologies, Dollar Shave Club

    Engaging with customers across channels remains a tremendous opportunity and challenge in retail, and now with COVID-19, how will the omnichannel adapt? During this panel, executives give their best quick win tactics and predictions to enhance long term customer engagement and omni success by:


    • Integrating offline with digital channels and initiatives
    • Building out first party data from these new touchpoints to build engaged customer communities
    • Measuring attribution and ensuring your teams and tech budgets are aligned
    • Pushing boundaries with your customer engagement strategies in the “new normal”
    Learn more
  • 1:30 pm - 2:00 pm

    1:30 pm - 2:00 pm

    Peter Huh, CIO & CTO, Capital Brands
    Ravi Gokyada, Head of Technoloy, Blick Art Materials

    Many brands and retailers are hobbled by legacy systems that make cloud integration difficult. As the business imperatives outweigh broader considerations – ensuring that such a difficult undertaking is successfully managed and implemented takes investment and collaboration. Explore one example of a successful integration process and how it has affected that organization.

    • Learn about the key steps along the journey
    • Examine the pitfalls of which to steer clear
    • Explore the impact of the transformation
    Learn more
  • 2:00 pm - 2:30 pm

    2:00 pm - 2:30 pm


    Learn more
  • 2:30 pm - 2:45 pm

    2:30 pm - 2:45 pm

  • 2:45 pm - 3:15 pm

    2:45 pm - 3:15 pm


    Learn more
  • 3:15 pm - 3:45 pm

    3:15 pm - 3:45 pm

    Ekta Chopra, VP of Digital, Elf Cosmetics


    Learn more
  • 3:45 pm - 4:15 pm

    3:45 pm - 4:15 pm

    Laurie Battaglia, CEO and Workplace Strategist, Aligned at Work®


    Learn more
  • 4:15 pm - 4:25 pm

    4:15 pm - 4:25 pm


    Learn more
  • 4:25 pm - 5:10 pm

    4:25 pm - 5:10 pm

    1. ROUNDTABLE: Creating A Blueprint To Digital Acceleration

    Ekta Chopra, VP Digital, Elf Cosmetics


    Other Topics may include:

    • All Eyes On Connected Tech And Those “In The Trenches”
    • Deriving ROI From The Digital Transformation Journey
    • Leveraging Segmentation and Enhanced Personalization to Support Sales Enablement
    • Balancing Evolution and Revolution: Fine Tuning Your Digital Strategy Post Crisis
    • Mapping the Customer Journey: Using Data To Drive Untapped Customer Needs
    Learn more
  • 5:10 pm - 5:10 pm

    5:10 pm - 5:10 pm

Word on the Street

" I walked away with tons of new strategies to bring back with me. I’ve attended many events before, none have been so tailored to my level like this was. Great work!"

Philippe Gaboury
E-Commerce Operations Lead
Bestseller

"I liked the intimacy of the event. The connections were personal rather than company based. The content was interesting, made some great connections; great blend of roles, disciplines, and verticals."

Jim Schwieterman
AVP, Digital Product Management
Victoria’s Secret Direct

"The flow of event was well paced, topics were thought provoking and it allowed interactions which were valuable."

Uday Prakash
Senior Director, Finance and Associate Operations
Herbalife


The flow of event was well paced, topics were thought provoking and it allowed interactions which were valuable.

Uday Prakash
Senior Director, Finance and Associate Operations
Herbalife

Let’s Connect & Create A Custom Experience

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Hi, I'm Felippe, the Sponsorship Director for Retail CIO Connect Virtual Event. Reach out by clicking the button below and I’ll be in touch within 24 hours. Looking forward to connecting!

How Our Virtual Events Work

Participating in a virtual event is easy. Once you and your team register, each of you will receive a link to access the presentations. You can also add the event to your Outlook or other calendar as a reminder. You do not need to download or install any software to participate. All you need is Internet access. The sessions will be recorded, and will be available for a limited time afterwards. It’s going to be a great event!