Patrick Hodgdon

Director of Marketing Slumberland Furniture

Mike is Vice President of Sales and Customers at Gladly. Before joining Gladly, Mike was an early member of the executive team at MobileIron, a pioneer in the enterprise mobility market, where he grew the Customer Success team from 2 to 125 members. With a strong technical background and over 20 years of hands-on implementation experience at companies including Vontu, Symantec, Connectify (acquired by Kana), Kana and Booz Allen Hamilton. Mike brings the right combination of leadership and experience to deliver a legendary customer experience.

Day One – August 24, 2020: Meeting Customer Needs Amidst Recession And Pandemic

3:45 PM FIRSESIDE CHAT: Crisis Brings Opportunity – How To Approach This Year’s Holiday Rush

  • Insights into the current sales trends and opportunities from several eCommerce verticals
  • Understanding of future implications of changing consumer behaviors
  • Practical tips on how to plan for the future, including preparing for the holiday rush