COVID-19 has turned retail upside down
That’s why we’re bringing eTail Germany Connect to you this August. Join this exclusive invitation-only virtual event to find out how your eCommerce peers at leading retailers in the DACH region are adapting their responses and solutions in these unprecedented times.
Why Join?
Why Join?
Be part of a high-level invitation-only forum
Small-group, producer only, peer-to-peer interactive sessions
Connect with solution providers pre and post-event
Taking place under Chatham House Rules
Be Inspired. Learn from:
Benchmark with your peers on challenges and solutions following the COVID-19 crisis
Benchmark with your peers on challenges and solutions following the COVID-19 crisis
Become A Partner
Become A Partner
2020 Agenda
Virtual Connect Event
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9:55 am - 10:00 am
9:55 am - 10:00 am
Welcome Address
Learn moreGabriela Garay , Content Director, eTail Germany Virtual Connect, WBR
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10:00 am - 10:30 am
10:00 am - 10:30 am
OPENING KEYNOTE: How to manage remote collaboration when you need to deliver cross functional projects!
Marina Sverdel, Head of Omnichannel Customer Experience, Metronom
Learn moreFollowing the session you will then break out into a small group online roundtable for further discussion
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10:30 am - 10:50 am
10:30 am - 10:50 am
Roundtable 1
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10:30 am - 10:50 am
10:30 am - 10:50 am
Roundtable 2
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10:30 am - 10:50 am
10:30 am - 10:50 am
Roundtable 3
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10:30 am - 10:50 am
10:30 am - 10:50 am
Roundtable 4
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10:50 am - 11:10 am
10:50 am - 11:10 am
INDUSTRY PRESENTATION: Einführung in RXM!
Sven Knierim, Country Manager D-A-CH, Reputation.com
Stefan Haux, Head of in-house SEO, Christ JuweliereLearn moreQ&A with the speaker for the final 5 minutes of the session
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11:10 am - 11:40 am
11:10 am - 11:40 am
Private business meetings for you to evaluate innovative solution providers
Learn more -
11:10 am - 11:40 am
11:10 am - 11:40 am
PEER TO PEER BENCHMARKING THINK TANK: How retailers are supporting their colleagues and customers to ensure their mental wellbeing during COVID-19 and beyond: Insights from a leading retailer
Marina Sverdel, Head of Omnichannel Customer Experience, Metronom
Learn more -
11:40 am - 12:00 pm
11:40 am - 12:00 pm
CASE STUDY: What will the customers of the near future look like and how can you best prepare your online offering to better meet their needs and preferences? Are we aware of the new consumer segments emerging during the pandemic so companies can build their capabilities based on what the new future is requiring to stay relevant
Dennis Heinbokel, Head of Digital Excellence, Otto
Learn moreFollowing the session you will then break out into a small group online roundtable for further discussion
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12:00 pm - 12:30 pm
12:00 pm - 12:30 pm
Roundtable 1
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12:00 pm - 12:30 pm
12:00 pm - 12:30 pm
Roundtable 2
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12:00 pm - 12:30 pm
12:00 pm - 12:30 pm
Roundtable 3
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12:00 pm - 12:30 pm
12:00 pm - 12:30 pm
Roundtable 4
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12:30 pm - 1:00 pm
12:30 pm - 1:00 pm
Private business meetings for you to evaluate innovative solution providers
Learn more -
12:30 pm - 1:00 pm
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1:30 pm - 1:50 pm
1:30 pm - 1:50 pm
INDUSTRY KEYNOTE: Connect with your customers: Digital success factors to create trust and customer proximity at all times
Sarah Kuenzler, Account Executive, LogMeIn
Learn moreQ&A with the speaker for the final 5 minutes of the session
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1:50 pm - 2:15 pm
1:50 pm - 2:15 pm
KEYNOTE: How to take advantage of Covid-19 environment to drive purposeful transformation
Moritz Wolf, Head of Customer Marketing and Strategy eCommerce & Direct to Consumer EMEA, HP
Learn moreFollowing the session you will then break out into a small group online roundtable for further discussion
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2:15 pm - 2:40 pm
2:15 pm - 2:40 pm
Roundtable 1
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2:15 pm - 2:40 pm
2:15 pm - 2:40 pm
Roundtable 2
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2:15 pm - 2:40 pm
2:15 pm - 2:40 pm
Roundtable 3
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2:15 pm - 2:40 pm
2:15 pm - 2:40 pm
Roundtable 4
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2:40 pm - 3:15 pm
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2:40 pm - 3:15 pm
2:40 pm - 3:15 pm
PEER TO PEER BENCHMARKING THINK TANK How to accelerate your response planning to not just survive but thrive in the new covid-19 landscape? What have been the biggest lessons learnt during the pandemic and how to adapt your business to address them?
Moritz Wolf, Head of Customer Marketing and Strategy eCommerce & Direct to Consumer EMEA, HP
Quynh Christian Ha-Ngoc, Director of eCommerce, AhlersLearn more -
3:15 pm - 3:15 pm
3:15 pm - 3:15 pm
Closing Remarks & End of eTail Germany Virtual Connect: Gabriela Garay , Content Director, WBR
In Partnership With:
Frequently Asked Questions
Frequently Asked Questions
Do I need to download or install any software to be able to attend this event?
Will the sessions be recorded?
