The Invite-Only Virtual Event for Leaders in Customer Success, Service & Support

November 17 - 18, 2020 | 12:15 - 5:10pm ET

Bob Feiner

Senior Vice President, Global Partner, Education and Fulfillment Services Dell Inc.

Bob Feiner joined Dell Technologies in 1999 and serves as Senior Vice President of Dell|EMC's Global Deployment and Field Services business.He leads a global organization of nearly 3,000 team members and over 25,000 contractors who support Dell|EMC customers in more than 140 countries. His teams provide services to Dell|EMC customers throughout their life cycle including configuration services, installations and deployments, managed services, onsite support, and asset recycling and resale. As the leader of the Global Deployment and Field Services organization, he is responsible for managing a $1 billion business. Bob is also the global co-chair for True Ability. True Ability is Dell’s Employee Resource Group for team members impacted by special needs and/or disabilities.In 2015, Bob was recognized as the Springboard Consulting North America Disability Champion of the Year. His prior Dell|EMC experiences include leading various field services teams, managing technical support centers, and building the first of what would become six global service command centers. Prior to Dell, Bob was a management consultant in Ernst & Young’s supply chain management practice. He also held a variety of roles in the energy industry.