Retail. Reimagined.

February 17 - 18, 2021 

Future Stores Connect Virtual Event

The Future Stores Connect Event is a virtual, cross industry, invite-only event customized for senior retail executives in operations, design, digital, and technology from the most innovative retailers.

Just like our in person Connect events this virtual event provides an exclusive, interactive, high-level platform for the exchange of ideas, best practices and timely perspectives during these turbulent times.

Attendees receive access to all educational content (fireside chats, panels, keynotes and roundtables) delivered by other senior executives and get the opportunity to have pre-scheduled 1-2-1 meetings with solution providers who can help you continue to create the next generation store experience.

A Unique Experience


The Future Stores Connect Virtual Event is an online forum mirroring our in-person Connect events. We’re bringing you exclusive knowledge from top-notch industry leaders at the touch of a button.

Here's what you get when you attend:

Future Stores Connect Virtual Event

Pre-Scheduled 1:1 Meetings

See someone on our attendee list you want to meet? Mutually matched and pre-scheduled 1:1 meetings with your prospects and peers make it easy to further business. No more fruitless conversation. No more tradeshows.

Future Stores Connect Virtual Event

Executive-Level Content

We provide custom-made, high-level content that fosters a fruitful dialogue among participants. Engage in in-depth discussions on the economic outlook for 2020 and beyond, and prep for a “new normal”.

Future Stores Connect Virtual Event

Exclusive Networking

Meet only the most senior-level executives in an intimate and interactive environment.

Future Stores Connect Agenda

Sessions listed in Eastern Time (ET)

Day One, February 17, 2021

  • 12:30 pm - 12:35 pm

    12:30 pm - 12:35 pm

  • 12:35 pm - 12:45 pm

    12:35 pm - 12:45 pm

  • 12:45 pm - 1:30 pm

    12:45 pm - 1:30 pm

    The store of the future will be a reflection of the modern consumer’s growing dependence on technology and their desire for personalized experiences. But what exactly will that look like and how can you prepare yourself to succeed in this new retail climate? During this crystal ball session, our panelists will look into the future of retail and provide insights for:

    • Determining which technologies are just novel inventions and which will stand the test of time
    • Leveraging technologies to provide added convenience to customers
    • Unlocking the power of technology to support your in-store initiatives
    • Learning what’s working, what’s not and how to continue to innovate
    • Deciding which technology investments, organization structure changes, and brand developments will best prepare you for the store of the future
    Learn more
  • 1:30 pm - 1:50 pm

    1:30 pm - 1:50 pm

  • 1:50 pm - 2:10 pm

    1:50 pm - 2:10 pm

    The pandemic forced many retailers to make rapid changes and pivots in an extraordinarily short amount of time. This session looks at the successful transformation and pivot of a leading retailer, and how they were able to adapt the in-store experience during challenging times such as these.

    • Understanding how customer expectations have shifted in 2020
    • Creating a playbook for your brick and mortar experience in 2021
    • Determining customer trends and future shopping behaviors using data and insights
    • Defining and delivering a successful in-store customer experience long-term
    Learn more
  • 2:10 pm - 2:20 pm

    2:10 pm - 2:20 pm

  • 2:20 pm - 2:50 pm

    2:20 pm - 2:50 pm

    How can retailers continue to adapt and response to an ever changing retail landscape? Through transformation and innovation. This requires internal buy-in, organizational change, process revamps and much more. This group discussion delves into the possibilities in 2021, so you leave armed with tactics to innovate and keep your customers buying.

    • Creating a roadmap for innovation
    • Marrying digital and in-store
    • Identifying new business opportunities, products and initiatives
    • Being effective at transformation
    • Thinking about opportunities for innovation post-pandemic within your organization
    Learn more
  • 2:50 pm - 3:10 pm

    2:50 pm - 3:10 pm

  • 3:10 pm - 3:30 pm

    3:10 pm - 3:30 pm

    Customers see the brands that they interact with, wear, and post about as an extension of their own personal brand and identity. As such, companies that integrate, acknowledge, or work towards finding solutions for social issues that are relevant to their customer base will win major points and drive customer loyalty. This session will feature actionable takeaways for:

    • Selecting causes or charities that are relevant to your product, brand identity and customer and developing authentic, cause-specific initiatives to benefit them
    • Encouraging consumers to host ‘shop for a cause’ events that support charities by donating a portion of proceeds from in-store sales at their shopping events
    • Updating your store to include energy efficient fixtures, features and technologies to minimize your environmental impact and win points with eco-conscious shoppers
    • Being purposeful and strategic in your support for social causes to maximize your impact on both the cause and your network of customers
    Learn more
  • 3:30 pm - 3:45 pm

    3:30 pm - 3:45 pm

  • 3:35 pm - 4:20 pm

    3:35 pm - 4:20 pm

    1. Bolstering Customer Lifetime Value Through Loyalty Programs & Targeted Rewards
    2. Using Your Store For More: Creating A Community Space For Shoppers
    3. Succeeding In Volatile Times
    Learn more
  • 4:20 pm - 4:20 pm

    4:20 pm - 4:20 pm

Day Two, February 18, 2021

  • 12:30 pm - 12:35 pm

    12:30 pm - 12:35 pm

  • 12:35 pm - 12:45 pm

    12:35 pm - 12:45 pm

  • 12:45 pm - 1:30 pm

    12:45 pm - 1:30 pm

    The store of the future will be a reflection of the modern consumer’s growing dependence on technology and their desire for personalized experiences. But what exactly will that look like and how can you prepare yourself to succeed in this new retail climate? During this crystal ball session, our panelists will look into the future of retail and provide insights for:

    • Determining which technologies are just novel inventions and which will stand the test of time
    • Leveraging technologies to provide added convenience to customers
    • Unlocking the power of technology to support your in-store initiatives
    • Learning what’s working, what’s not and how to continue to innovate
    • Deciding which technology investments, organization structure changes, and brand developments will best prepare you for the store of the future
    Learn more
  • 1:30 pm - 1:50 pm

    1:30 pm - 1:50 pm

  • 1:50 pm - 2:10 pm

    1:50 pm - 2:10 pm

    The pandemic forced many retailers to make rapid changes and pivots in an extraordinarily short amount of time. This session looks at the successful transformation and pivot of a leading retailer, and how they were able to adapt the in-store experience during challenging times such as these.

    • Understanding how customer expectations have shifted in 2020
    • Creating a playbook for your brick and mortar experience in 2021
    • Determining customer trends and future shopping behaviors using data and insights
    • Defining and delivering a successful in-store customer experience long-term
    Learn more
  • 2:10 pm - 2:20 pm

    2:10 pm - 2:20 pm

  • 2:20 pm - 2:50 pm

    2:20 pm - 2:50 pm

    How can retailers continue to adapt and response to an ever changing retail landscape? Through transformation and innovation. This requires internal buy-in, organizational change, process revamps and much more. This group discussion delves into the possibilities in 2021, so you leave armed with tactics to innovate and keep your customers buying.

    • Creating a roadmap for innovation
    • Marrying digital and in-store
    • Identifying new business opportunities, products and initiatives
    • Being effective at transformation
    • Thinking about opportunities for innovation post-pandemic within your organization
    Learn more
  • 2:50 pm - 3:10 pm

    2:50 pm - 3:10 pm

  • 3:10 pm - 3:30 pm

    3:10 pm - 3:30 pm

    Customers see the brands that they interact with, wear, and post about as an extension of their own personal brand and identity. As such, companies that integrate, acknowledge, or work towards finding solutions for social issues that are relevant to their customer base will win major points and drive customer loyalty. This session will feature actionable takeaways for:

    • Selecting causes or charities that are relevant to your product, brand identity and customer and developing authentic, cause-specific initiatives to benefit them
    • Encouraging consumers to host ‘shop for a cause’ events that support charities by donating a portion of proceeds from in-store sales at their shopping events
    • Updating your store to include energy efficient fixtures, features and technologies to minimize your environmental impact and win points with eco-conscious shoppers
    • Being purposeful and strategic in your support for social causes to maximize your impact on both the cause and your network of customers
    Learn more
  • 3:30 pm - 3:35 pm

    3:30 pm - 3:35 pm

  • 3:35 pm - 4:20 pm

    3:35 pm - 4:20 pm

    1. Bolstering Customer Lifetime Value Through Loyalty Programs & Targeted Rewards
    2. Using Your Store For More: Creating A Community Space For Shoppers
    3. Succeeding In Volatile Times
    Learn more
  • 4:20 pm - 4:20 pm

    4:20 pm - 4:20 pm

Word on the Street

“Future Stores is by far the best retail conference I’ve ever attended. Everything from the quality of the speakers to their actionable insights, to the audience was thoughtfully curated”

Mark Voysey, CEO

Roula

“I get out to many conferences and this may have been the best I’ve attended yet. Great content, meticulously organized, and great attendees”

Phillip Besner, VP, Real Estate & Business Development 

SleepCountry


The flow of event was well paced, topics were thought provoking and it allowed interactions which were valuable.

Uday Prakash
Senior Director, Finance and Associate Operations
Herbalife

“The Future Stores event was a very diverse, enriching event that presented a variety of ideas and presentations. I left with the feeling that I learned a great deal.”

Brian Hack, Design Innovation Manager

Dunkin Brands


The flow of event was well paced, topics were thought provoking and it allowed interactions which were valuable.

Uday Prakash
Senior Director, Finance and Associate Operations
Herbalife

Bringing Together The Best In Retail

Why You Should Listen In

Why You Should Listen In

Future Stores Connect Virtual Event

No Cost If You Qualify
No Cost If You Qualify

All sessions are free of charge for qualifying attendees. This is major value at ZERO cost.
All sessions are free of charge for qualifying attendees. This is major value at ZERO cost.


Always Accessible Content

If you can't make all of the sessions, no biggie. Everyone registered gets a copy of the on-demand sessions.
If you can't make all of the sessions, no biggie. Everyone registered gets a copy of the on-demand sessions.

No OOO Necessary

Enjoy all the perks of a live event from the comfort of your own home.
Enjoy all the perks of a live event from the comfort of your own home.


Let’s Connect & Create A Custom Experience

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Hi, I'm Rachel, the Sponsorship Director for Retail Tech Connect Virtual Event. Reach out by clicking the button below and I’ll be in touch within 24 hours. Looking forward to connecting!

How Our Virtual Events Work

Participating in a virtual event is easy. Once you and your team register, each of you will receive a link to access the presentations. You can also add the event to your Outlook or other calendar as a reminder. You do not need to download or install any software to participate. All you need is Internet access. The sessions will be recorded, and will be available for a limited time afterwards. It’s going to be a great event!